Last update: January 31st, 2022
Your consent to the collection, use, or disclosure of your personal information must be clear, free and enlightened. It must be given for specific purposes. Depending on the nature and sensitivity of your personal information, your consent can be express (it being understood that such consent may be given electronically) or implied (such as when you provide information voluntarily). Generally, we will seek your consent at the time of collection, except when required or otherwise authorized by law.
Your consent can be withdrawn at any time, subject to legal and contractual restrictions and reasonable notice. Please note that if you choose to withdraw your consent, we may not be able to provide you with our Services.
4. THE TYPE OF INFORMATION WE COLLECT ABOUT YOU
Moovea only collects personal information that is necessary to operate and maintain its Services. When creating a User Account or using our Platform, you will be asked to provide certain personal information that we will collect. This personal information includes, but is not limited to:
- First and last name;
- Mailing address;
- Telephone number;
- Email address;
- Credit card number;
- Password associated with a User Account, if applicable;
- Language of choice for the use of our Platform;
- Driver license information.
In addition, we collect, convert and store the data and information that you may upload or have access to on our Platform when using our Services. If you add data and information to your account after they have been uploaded by you or by another User, we can add such data and information to all or part of the previous data and information collected, rather than store a copy.
When you use the Services, and to the extent that it is necessary and related to the Services, we automatically record data and information from your desktop, laptop, cell phone, tablet or any other publicly available electronic device.
Some devices allow us to access geo-referenced information in real-time (for example, GPS). The Services may require and use such information.
Generally, we obtain personal information directly from you. However, we may collect personal information about you from outside sources with or without your consent, if permitted by law.
Your use of our Platform allows Moovea to automatically compile certain information regarding your user profile, which may include the Internet Protocol address (or IP address) of your computer, the operating system you are using, the identity of your Internet service provider, the date and time at which you accessed our website, the previous website you visited that provided you with a link to our Platform, and the content you viewed and downloaded from our Platform.
With most Internet browsers, it is possible to erase cookies from your computer’s hard drive, block the creation of cookies, or receive a warning before a cookie is stored. However, in doing so, your use of our Platform may be affected, and you may no longer have access to all of its features
6. HOW WE USE YOUR PERSONAL INFORMATION
Moovea may use your personal information for the implementation and proper operation of our Services, which includes, but is not limited to:
- identify you as a user of our Platform and associate you with a User Account, if applicable;
- allow you to make Reservations with Partners through our Platform;
- facilitate your connection with Partners;
- provide you and Partners with a simple and efficient online payment method by which you can pay a Partner for a Reservation;
- understand your needs and interests;
- personalize and enhance your experience;
- improve the range of Services offered, including the use of our Platform;
- update our Services;
- communicate with you when you submit questions, comments and suggestions;
- provide you with information about our Services that may be of interest to you;
- prevent errors and fraud;
- meeting legal requirements.
We may also use your information to compile anonymous datasets, compile statistics, and detect trends discovered through our Platform’s aggregate use by Users.
Your personal information shall not be used for purposes other than those described above, except with your consent or as required or authorized by law.
7. HOW WE SHARE YOUR PERSONAL INFORMATION
We recognize that, except in the cases and under the conditions described hereinafter, the disclosure of your personal information to a third party requires your consent.
Access to your personal information within Moovea does not require your consent. However, access to your personal information is strictly limited to the persons for whom the information is necessary for the performance of their functions and duties.
By placing a Reservation on our Platform, you agree that Moovea may share your personal information with the particular Partner to connect you with said Partner and to enable it to provide you with rental services. Our Partners are not controlled by Moovea, and any personal information shared with them is subject to their privacy policies and security practices. Therefore, we encourage you to read the privacy policies of any Partner with which you place a Reservation through our Platform. Please note that these Partners may also contact you, if necessary, to obtain additional information about you, to answer questions you may have asked them, or otherwise to deliver the rental services to you in accordance with any Reservation you have made on our Platform.
We may also, without your consent, communicate your personal information as authorized or required by law.
In each situation where Moovea may disclose your personal information, it will endeavour not to disclose any more personal information than is required under the circumstances.
Please note that if the third party to whom Moovea discloses personal information about you is located in a foreign jurisdiction, local laws may otherwise allow your personal information to be accessed by third parties without your consent
8. HOW WE KEEP YOUR DATA SECURE AND ACCURATE
Moovea has put in place a series of security safeguards to protect your personal information against loss or theft, as well as against any unauthorized access, disclosure, copying, use or modification. These security safeguards include physical measures, organizational measures and technological measures that are reasonable given the sensitivity of the information, the purposes for which it is to be used, the quantity and distribution of the information, the medium on which it is stored and the standards in the marketplace. However, no measure is infallible, and Moovea cannot guarantee that your personal information will be fully protected.
It is your responsibility to adequately protect your User Account password (if applicable) and not to disclose it to anyone. It is also your responsibility to contact Moovea immediately if you discover any unauthorized use of your password or any other security breach.
Moovea recognizes that it is important to keep personal information accurate, complete and up-to-date, and takes reasonable steps to ensure the accuracy and completeness of the personal information it uses or discloses. However, you are responsible for informing Moovea of any significant changes in your personal information that may arise during the course our business relationship.
9. EXTERNAL LINKS
Identity theft and the practice currently known as “phishing” are of great concern to Moovea. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or personal identification numbers in an e-mail or an non-secure or unsolicited telephone communication. We suggest you not respond to and promptly report any e-mail or telephone communication purporting to be from Moovea in which such information is collected
11. ACCESS & CHANGE REQUESTS
33 Prince St., Suite #288
Montreal, QC, H3C 2M7
You have the right to consult and obtain a copy of your personal information held by Moovea. You can also request that your personal information be rectified if it is inaccurate, incomplete or equivocal, or if its collection, disclosure or retention is not authorized by law.
Moovea will respond to every request for access and rectification within 30 days of receiving the written request. If we cannot provide access to or rectify your personal information, we will inform you of the reasons why your request was denied, subject to legal restrictions, and will provide you with any recourse available.
12. INTERNATIONAL TRANSFER AND APPLICABLE LAW